Blog
Voice, messaging, and AI agent engineering from the team building the Plivo platform.
Unbundle Your VoIP Infrastructure to Save Money and Gain Control
Unbundle the components of your VoIP infrastructure - SIP trunking, PBX, hardware phones, softphonse - to save money and gain control.
How SIP Trunking Improves Video Conferencing as COVID-19 Makes Remote Work Necessary
SIP trunking helps Video Conferencing companies to offer an option to join conferences via a dial-in VoIP number. This is a guide to pick the right SIP Trunking partner.
Introducing MMS - Multimedia Messaging Across the US and Canada
Send and receive multimedia messages in the United States and Canada using our Messaging API through MMS-enabled Plivo numbers.
The New and Improved Plivo Console
See what's new in the improved Plivo console, designed to simplify setup, speed up deployment, and make day-to-day operations easier to manage.
Announcing Powerpack for Improved SMS Delivery
Use Powerpack to improve your SMS delivery via number pools, sticky sender, smart queueing, and local connect, all at no additional cost.
Announcing Call Insights for Plivo’s Voice API Platform
Plivo introduces Call Insights for its Voice API platform, giving you data to troubleshoot voice call quality issues across multiple call legs.
Push Notifications: An Energy-Efficient Way to Receive Incoming Calls Using Mobile Apps
Learn how push notifications give mobile VoIP apps an energy-efficient way to receive incoming calls without maintaining a persistent connection.
Pitfalls of Least-Cost Routing for SIP Trunking
Learn the pitfalls of least-cost routing for SIP trunking and why reliability and call clarity matter as much as price when picking a VoIP provider.
Better Control over SMS Messages with Geo Permissions
Plivo's geo permissions feature gives you more control over SMS traffic, letting you choose which countries to enable or disable for message delivery.
3 Ways to Improve Call Quality During Conference Calls
See three ways Plivo optimizes its platform for clear, reliable conference calls, starting with uniform customer experience and global coverage.
SIP Trunking Inbound Early Access Now Available
Plivo SIP Trunking Inbound is now available for early access, joining SIP Trunking Outbound to help companies move from analog PSTN systems to VoIP.
4 Reasons to Test a Backup SIP Trunking Service Now
Four reasons to test a backup SIP trunking service now, so your business avoids the limited coverage and inflexible contracts of legacy VoIP.
5 Reasons to Switch From Your Legacy PRI to SIP Trunking
Explore five reasons to switch from a legacy PRI-based PBX to SIP trunking, including cost savings from transmitting calls over the internet with VoIP.
Proactive Monitoring Alerts for SMS Delivery on Your Plivo Account
Plivo now sends proactive alerts when your SMS delivery rate dips, so you can catch delivery issues early instead of reacting after messages fail.
PHLO - Visual Communication Builder for Your Voice and SMS Apps
Meet PHLO, Plivo High-Level Objects: a visual way to build voice and SMS communication apps that drastically reduces the code you write.
10 Things to Consider When Selecting a SIP Trunk Provider
Discover 10 factors to weigh when selecting a SIP trunk provider so your business can cut costs and improve voice communications over the internet.
SMS Console UI Revamp Provides Better Debugging
Plivo's revamped SMS console UI gives developers best-in-class debugging tools so they can spot and fix bugs in their messaging faster.
Embed Voice Calls into Mobile Apps with the Plivo Android SDK
Plivo's Android SDK is now generally available. Learn how it lets you quickly integrate rich voice calling directly into your mobile applications.
Embed Voice Calls into Mobile Apps with Plivo iOS SDK
Plivo's iOS SDK is generally available. Integrate voice calls into your iOS apps and access features like conferencing, recording, and IVR.
Announcing Geo Permissions for Outbound Voice Calls
Plivo's Geo Permissions lets you restrict which countries your users can call, protecting your business and customers from costly telecom fraud.
Announcing SIP Trunking Outbound - Enterprise-Grade SIP Trunking
Plivo announces general availability of SIP Trunking Outbound, an enterprise-grade way to connect your telecom infrastructure to the PSTN network.
Introducing Enhanced Destination Number Validation for SMS
Plivo now identifies invalid and non-SMS-enabled destination numbers and fixes incorrect number formats on the SMS API platform.
With Amazon Polly, Plivo Supports 27 Languages and 40+ Text-to-Speech Voices
Plivo now supports Amazon Polly with 40+ text-to-speech voices in 27 languages, plus APIs for controlling volume, pitch, rate, and pronunciation.
Dynamically Caching Audio Files for Superior Voice Experience
Fetching audio over the network is slow and costly. Learn how Plivo dynamically caches audio files to optimize performance for a superior voice experience.
Introducing Default Call Queuing, Plus Increased Visibility into Outbound Calls
Plivo now queues outbound calls by default and adds two new APIs for call visibility, so you no longer need to throttle calls per second yourself.
Plivo Browser SDK Adds Support for Multiple Incoming Calls
The Plivo Browser SDK now handles multiple incoming calls, giving developers control over calls that arrive while agents are already on a call.
How I Built a Business-Ready Virtual Receptionist using PHLO
Learn how to build a business-ready virtual receptionist with PHLO, so an auto-attendant can answer calls from clients and prospects cost-effectively.
Introducing Authentication for Call Recordings
Plivo now adds authentication for call recordings, an extra layer of control on top of encrypted storage and unique hard-to-guess recording URLs.
Announcing PHLO, a Visual Workflow Design Tool for Communications Applications
Plivo unveils the public beta of PHLO, a visual way to integrate voice and text messaging into applications and design workflows collaboratively.
An Easy Way to Send Voice and SMS Campaigns
Newfies-Dialer now integrates with Plivo's SMS API alongside its voice integration, an easy way to send phone surveys and bulk notifications.
What happened in Vegas - Customer Contact Week 2018 Roundup
A roundup of Customer Contact Week 2018 in Las Vegas, where Plivo joined the businesses powering customer support and customer engagement technology.
Two-Factor Authentication (2FA) for the Plivo Console
Protect your Plivo console account with two-factor authentication: a unique verification code sent to your mobile device each time you log in.
Multiuser Accounts and Role-Based Access Control
Plivo introduces multiuser accounts and role-based access control: multiple users can manage an account, with roles defining each user's permissions.
Introducing Incoming Message Content and Source Number Redaction
Plivo introduces redaction for incoming message content and source numbers, helping your business protect personal data and prepare for GDPR.
Plivo GDPR Update: CDR and MDR Compliance
Ahead of GDPR taking effect on May 25, Plivo has completed data retention policy changes for CDRs and MDRs to meet data minimization principles.
Introducing Plivo Android SDK v2 (Beta)
Plivo Android SDK v2 is in public beta. Make and receive calls in your Android apps with enhanced architecture, security, and backward compatibility.
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