Industries
Voice AI agents by industry: healthcare, financial services, education, retail and e-commerce, logistics, real estate, and telecom deployments on Plivo.
How to send a delay message regarding shipping to e-commerce customers
Learn how to craft clear, empathetic shipping delay messages to maintain customer trust and satisfaction. Use SMS and automation for timely updates.
Boost Sales With SMS Reminders: A Guide for eCommerce
Discover the top benefits of sending SMS reminders and how to send different types of reminders for maximum impact.
Top 10 Customer Service Challenges and Ways to Overcome Them
A lot can negatively impact your customer service delivery if you do not strategize properly. Learn how to resolve them promptly in this guide.
What is SMS Geofencing and How eCommerce Businesses Can Set It Up
Is SMS Geofencing easy to implement? Learn the technicalities of SMS Geofencing and find out how you can implement location-based marketing for your business.
Use Cases of AI Virtual Assistants in Ecommerce
Integrating AI into your ecommerce operations boosts efficiency, enhances personalization, and increases customer satisfaction. Here’s how
How eCommerce Businesses Can Run Effective Text Blast Campaigns
Discover how to use the power of SMS blasts marketing to boost your eCommerce sales. Learn strategies to craft compelling and effective text blast campaigns
Top 40 SMS Marketing Statistics You Must Know
Learn how SMS marketing drives profits and customer experiences. Read our blog for the top 40 SMS marketing statistics!
Top Telecom Fraud Trends for 2024 & How to Prevent Them
Learn about the latest fraud trends to stay ahead of threats in 2024. Use Plivo’s advanced solutions to protect your business from emerging attacks.
Top Benefits of Omnichannel Customer Experience
Discover the benefits of omnichannel customer experience and how to achieve them. Read on to learn more.
Proven Black Friday Marketing Ideas You Should Try
Black Friday is a big opportunity for e-commerce brands, but competition is fierce. Try these proven marketing ideas to cut through ad fatigue and win sales.
Steal These Limited Time Offers to Increase Ecommerce Conversions
Explore 10 effective limited time offers to increase your online sales. Learn how to implement these tactics with real-life examples.
Lesser Known Strategies to Increase Retail Customer Engagement
Engage customers across all channels. Increase retail customer engagement with these strategies and stand out from the crowd.
Plivo Renews HIPAA Compliance to Support Healthcare Customers
Plivo can sign a HIPAA business associate agreement (BAA) for customers who sign up for an enterprise package.
eCommerce SMS Marketing: Top 7 Strategies, Tools & Best Practices
Get started with your SMS marketing journey with seven handy strategies, best practices, and a list of best tools in the market.
How to Automate Customer Engagement to Increase Operational Efficiency and Revenue
Discover how automating customer engagement can boost your operational efficiency and drive revenue growth. Learn effective strategies and tools to streamline interactions and enhance customer satisfaction.
6 Best Ways to Promote Ecommerce Site
Is your eCommerce site getting lost in the crowd? Discover six ways to keep an eCommerce store on top of consumers' minds always.
Innovative Ecommerce Marketing Strategies to Get More Sales in 2024
Want to increase sales and engagement for your ecommerce business? Try these ecommerce marketing strategies for quick and effective results.
AI in Ecommerce | How AI Can Transform Customer Journey and Boost Sales
Discover the top AI in eCommerce use cases that can advance your business and boost revenue. Bonus: Also, get a list of tools to implement these use cases.
8 Ecommerce Marketing Channels to Attract the Right Customers at the Right Time
Want to reach your target audience? Use these ecommerce marketing channels to drive more visitors to your website.
10 Proven Strategies to Improve Customer Engagement on Your Shopify Store
Explore 10 proven strategies to improve customer engagement on your Shopify store and stand out in a hyper-competitive marketplace.
Fill Your Sales Funnel with these 7 Ecommerce Customer Acquisition Strategies
With acquisition costs up 60% in five years, these 7 ecommerce customer acquisition strategies help you fill your sales funnel without overspending.
9 Best Omnichannel Marketing Platforms in 2024
Find the best Omnichannel Marketing Platforms for your business by reading a detailed comparison of top platforms with features, pros, and cons.
10 Ecommerce Promotion Ideas To Boost Sales in 2024
Discover 10 best eCommerce promotion ideas that actually work without any extensive tech setup. Bonus: Get real-world examples to see every idea in action.
6 Best ActiveCampaign Alternatives & Competitors
Tired of the clunky UI and high prices of ActiveCampaign? Find an ActiveCampaign alternative in our list.
7 Best eCommerce Marketing Automation Software in 2024
Find the best eCommerce marketing automation software for your business by comparing top platforms in the market.
E-commerce Marketing Automation: The Key to Get More Leads for Your Business
Learn how e-commerce marketing automation takes repetitive tasks like follow-up emails off your plate so you can capture more leads and grow your business.
Ecommerce Email Marketing Automation: Complete Guide with Workflow Examples
Get started with ecommerce email marketing automation with this guide and use workflow examples to get maximum ROI.
7 Klaviyo Alternatives To Boost Your E-commerce Business in 2024
Discover the top Klaviyo alternatives for e-commerce marketing automation in 2024. Get a quick overview of the features, pros, and cons of each alternative.
10 Tips for Better Contact Center Management
Dive deep into the complete guide to contact center management. Explore pivotal roles, responsibilities, and 10 management tips that champion agent satisfaction and cultivate unparalleled customer loyalty.
Top 100+ Customer Service Statistics and Trends in 2023
Discover top customer service stats for 2023. Gain insights on expectations, loyalty, privacy, channels, and trends to enhance your business.
How Automated Text Messaging Can Help Real Estate Businesses
Automated SMS for real estate: Learn how your real estate business can leverage the power of sms marketing. Know all about the benefits, use cases and best practices of real estate text marketing at Plivo. Sign up today!
The Best 2FA for Financial Services Businesses
Best 2FA for banking, finance, fintech, and financial services: Implement Two factor authentication into your application seamlessly using Plivo’s 2FA API. Sign up today!
How Customer-First Communications Helps Financial Services Businesses
Adopting a customer-first communication strategy is essential especially for financial services businesses.
Best Practices for Sending Appointment Reminder Messages
Texting an Appointment Reminder to your Patient — Here are 7 best practices for sending medical appointment reminder text messages.
Top 3 Ways a Cloud Communications Tool Can Help Healthcare Businesses
Learn how healthcare businesses use a cloud communications platform and Plivo's healthcare APIs to automate work, enhance revenue, and save time and money.
Top 6 Customer Service Channels (Hint:Voice is still king, for now)
Handling customer inquiries is the most important role in providing great CX. Find out why voice is still the king for now among the best customer service channels.
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