Blog
Voice, messaging, and AI agent engineering from the team building the Plivo platform.
How To Promote Shopify Store: 12 Proven Ways To Advertise Your Shopify Store
Discover 12 proven strategies to boost your Shopify store's visibility and drive more sales. From SEO to social media marketing, learn effective techniques to promote your store and attract customers.
Transform Customer Interactions with Plivo’s Real-Time Audio Streaming
Discover how Plivo's Audio Stream transforms customer interactions by streaming raw audio from active calls in real-time. Learn how to enhance customer satisfaction with AI-based tools.
Elevate Contact Center Quality Assurance Using AI and Plivo’s Voice API
Discover how integrating Plivo’s Audio Stream with AI transcription and sentiment analysis improves call quality monitoring and enhances customer interactions.
Buy or Build? How to Get Started with New User Verification
Deciding whether to build or buy a new user verification system? Explore the pros, cons, and key factors to secure your business effectively
Top 7 Cloud IVR Solutions in 2024: Ranked & Reviewed
Discover the top 7 cloud IVR solutions in 2024. Learn how businesses can improve customer service, reduce costs, and enhance call management with cloud-based IVR tools.
A Product Manager and Engineer's Guide to OTP Implementation
Learn how to implement one-time passwords (OTPs) to protect user accounts, with guidance for both product managers and engineers.
Keeping Your Data Safe: Our Ongoing Commitment to Security
PCI certification: Plivo renews PCI DSS compliance certification, which means your payments to Plivo are secured and protected.
6 Reasons Why Businesses Love Plivo’s Verify API
Discover why businesses love Plivo’s Verify API: top fraud protection, seamless 2FA/MFA integration, and cost-effective solutions for OTP verification.
7 Best Call Forwarding Services in 2024
Explore the 7 best call forwarding services for 2024. Ranked and reviewed for features, pricing, and ease of use to help you find the perfect solution.
7 Best Phone Number Verification APIs in 2024: Ranked & Reviewed
Discover the 7 best phone number verification APIs in 2024. Ranked and reviewed for features, pricing, and reliability to help you choose the right solution.
The Best SMS Notification Service: Send Real-Time Alerts
Learn how SMS notification services can transform your business communication. Explore top benefits, key features, and find the best service to send real-time alerts.
The Complete 2024 eCommerce Marketing Calendar ( With Campaign Ideas and Templates)
Download the complete 2024 eCommerce Marketing Calendar and get free content templates for major holidays
Keeping Your Data Safe: Our Ongoing Commitment to Security
Renewed SOC 2 Type 2 & PCI DSS compliance: Your data's safety is our unwavering commitment. Discover Plivo CX ongoing dedication to security.
What is 2FA? A Guide to Two-Factor Authentication with Plivo’s API
This comprehensive guide explores two factor authentication, its benefits, implementation steps, and Plivo’s top-rated API for user authentication.
Plivo Renews HIPAA Compliance to Support Healthcare Customers
Plivo can sign a HIPAA business associate agreement (BAA) for customers who sign up for an enterprise package.
Maintaining Our Commitment to Security: Plivo Renews SOC 2 Type 2 Compliance
SOC 2 Type 2 Compliance Renewal in Ensuring Data Security & Trust: Plivo complies with stringent standards to safeguard your information. Read to know more.
eCommerce SMS Marketing: Top 7 Strategies, Tools & Best Practices
Get started with your SMS marketing journey with seven handy strategies, best practices, and a list of best tools in the market.
How to Automate Customer Engagement to Increase Operational Efficiency and Revenue
Discover how automating customer engagement can boost your operational efficiency and drive revenue growth. Learn effective strategies and tools to streamline interactions and enhance customer satisfaction.
6 Best Ways to Promote Ecommerce Site
Is your eCommerce site getting lost in the crowd? Discover six ways to keep an eCommerce store on top of consumers' minds always.
15 Ways To Get Shopify Sales and Grow Your Ecommerce Business
Explore 15 ways to get Shopify sales, from bringing more users to your store to building trust and turning shoppers into loyal customers.
Innovative Ecommerce Marketing Strategies to Get More Sales in 2024
Want to increase sales and engagement for your ecommerce business? Try these ecommerce marketing strategies for quick and effective results.
The 6 Best Virtual Call Center Software for 2024
Learn more about the best virtual call center platforms for remote teams in 2024. Compare features, limitations, and reviews, and choose your best fit.
AI in Ecommerce | How AI Can Transform Customer Journey and Boost Sales
Discover the top AI in eCommerce use cases that can advance your business and boost revenue. Bonus: Also, get a list of tools to implement these use cases.
8 Ecommerce Marketing Channels to Attract the Right Customers at the Right Time
Want to reach your target audience? Use these ecommerce marketing channels to drive more visitors to your website.
Conversational AI for Customer Service: How to Get it Right
Master Conversational AI for stellar customer service. Boost satisfaction and efficiency with our expert tips. Start enhancing your support today!
10 Proven Strategies to Improve Customer Engagement on Your Shopify Store
Explore 10 proven strategies to improve customer engagement on your Shopify store and stand out in a hyper-competitive marketplace.
Customer Retention in the Insurance Industry
Discover smart customer retention strategies in the insurance industry. Learn how to boost customer satisfaction and support
Fill Your Sales Funnel with these 7 Ecommerce Customer Acquisition Strategies
With acquisition costs up 60% in five years, these 7 ecommerce customer acquisition strategies help you fill your sales funnel without overspending.
9 Customer Engagement Tips to Turn Customers Into Fans
Discover 9 customer engagement tips to turn one-time shoppers into loyal fans, stand out from competitors, and keep buyers coming back to your store.
SaaS Customer Retention: Strategies and Examples
Discover effective SaaS customer retention strategies to reduce churn and drive revenue growth. Learn key retention metrics, draw inspiration from proven examples, and transform your business with best-in-class software—starting with Plivo CX.
11 Best Customer Retention Software
Learn about the 11 best customer retention software of 2024 to boost loyalty and win back lost clients. Read on to find the perfect tool for your business.
Resolve Call Connectivity Issues Faster with SIP Trunking Debug Logs
Discover how SIP Trunking Debug Logs from Plivo can enhance your call troubleshooting process. Learn to diagnose and resolve call connectivity issues efficiently.
Enhance Call Security with PIN-Based Number Masking Using Plivo's API
Discover Plivo's new PIN-based number masking feature, designed to enhance security and flexibility for businesses. Learn how to integrate this solution for seamless, secure call connections.
What is RCS Messaging? A Complete Guide (2024)
In this guide, we’ll detail how RCS is different from OTT, SMS, and MMS, the advantages RCS can offer your business, and some tips to help you leverage its full potential for your business.
Two-Step Verification vs Two-Factor Authentication: What's the Difference?
Learn the key differences between two-factor authentication (2FA) and two-step verification (2SV) to secure your digital channels against malicious attacks-without impacting the customer experience.
Everything You Need to Know About 10DLC Registrations
Learn how to register your 10DLC phone number and improve the deliverability of your messaging campaigns.
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